1. Address Each Bullet Point in the Task: In General Task 1, you are usually given three bullet points that outline what you need to include in your letter. For example, if you are asked to explain a problem, request a solution, and suggest an alternative, each of these points should be clearly addressed in separate paragraphs.

Example:

Incorrect Approach: “I’m writing to complain about my recent stay at your hotel.”

Correct Approach (Addressing all bullet points): “I am writing to complain about the room I stayed in during my visit. The air conditioning was not working, making the room unbearably hot. I would like a refund for the inconvenience, and I suggest that you have your staff inspect the air conditioning units to avoid this happening again.”

  1. Follow the Required Letter Format (Formal, Semi-Formal, Informal): Use the appropriate tone depending on whether the letter is formal (e.g., to a manager or service provider), semi-formal (e.g., to a colleague), or informal (e.g., to a friend). Use proper greetings, language, and closings to match the situation.

Example:

  • Formal Letter: Start with “Dear Sir/Madam” and end with “Yours faithfully.”
  • Semi-Formal Letter: Use “Dear [Colleague’s First Name]” and end with “Best regards.”
  • Informal Letter: Use “Hi [Friend’s Name]” and end with “Take care” or “Cheers.”