You should spend about 20 minutes on this task.

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday.

Write a letter to the manager of the travel agency. In your letter,

• say about the holiday and where you stayed
• mention why you are unhappy about the hotel where you stayed
• say what you would like the travel agency to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,