- Being Too Formal in an Informal Letter: If you write to a friend or family member using overly formal language, it will seem unnatural and impersonal.
- Example (incorrect): “I hope this letter finds you well. I would like to express my gratitude for your recent hospitality.”
- Correct Tone: “Hey there! Thanks again for letting me crash at your place last weekend—it was a blast!”
- Being Too Informal in a Formal Letter: Writing to a manager or company representative using slang or casual phrases can harm your score.
- Example (incorrect): “Hey, I’m super annoyed with the broken phone I got from your store. Can you fix this ASAP?”
- Correct Tone: “I am writing to express my concern about the faulty phone I received from your store and would appreciate your assistance in resolving this issue.”